Client Support 2018-07-14T18:56:10+00:00

We’re on your team

Think of our in-house call center as a fully staffed extension of your business. Let us help your customers so you can get back to work.

One-on-one support

We’ll partner you with a dedicated Account Manager, your ticketing partner who you can count on for quick answers and support.

On-site event assistance

When you need help building an admissions strategy, on-site training for your staff, or just an extra pair of hands at the gate, we can help.

Peace of mind

Protecting your finances is very important to us. Our security tools help you stop people and bots from defrauding your events.

Fantastic customer support

Answer these questions once for us, and our team will handle the rest. We’ll even help customers out by finding directions to the venue, nearby parking lots, dining options… anything they might need to have a better experience at your event.

Flexible admissions solutions

Be prepared wherever events happen

Synchronize multiple devices across several points of entry. Our app scales to meet the needs of both simple and complex events.

Up-to-the-minute guest list

Observe your scanning progress and optionally admit customers manually with an online guest list, which syncs with your ticket scanners.

Check in, check out

Need to carefully monitor your capacity? Check out guests and keep an accurate tally of how many people are in the venue.

Scan history and customer lookup

Look up customers on the fly for damaged or lost tickets, and each device maintains a record of every ticket scanned.

We have the tools you need

iOS ticket scanners

Train staff easily on our app, which uses the iPod touch’s camera to scan quickly.

Laser scanning sleeves

The Linea Pro laser scanner attachment provides even faster scanning and longer battery life.

Box office-ready devices

Lease our all-in-ones to use our box office system at your box office or at the gate.

Credit card swipes

Add a secure credit card swipe to your point-of-sale box office, compatible with desktops and tablets.

Cash drawers

Accept and maintain records for all types of payment with a convenient cash drawer for our box office app.

Thermal ticket printing

Print at-the-door as tickets are sold with reliable Boca thermal ticket printers.

Start selling tickets with us

Free account setup. Contact our team today.